Elements 25 no work page in download

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Greg_S.

Community Expert

If the program was working, presumably you were able to download and install it successfully. What were the problems that caused you to download it again?

Since I know nothing about Macs, I am going to ping @Jeff Arola another Community Expert who may be able to help when you provide more details about your issue.

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Fennylady62Author

Participating Frequently

Hi sorry I was about get in touch I have down loaded it again and now it
seems to be working alright. Why? I have not done anything different.
Thank you for your in put .

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Greg_S.

Community Expert

What Operating System does your computer have? (Windows 10 or 11, or Mac?)

Are you getting any error messages?

Have you tried temporarily turning off your anti-virus and firewall software?

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Fennylady62Author

Participating Frequently

Fennylady62

thank you for your reply, my mac is Mac Mini 2. The program worked great for a few weeks then everything changed. As I have said I have tried 3 times to correct what is going on download just doesn't bring evey thing in. I have done both things you have suggested but nothing happed. Further ideas would be much appreciated. King regards.

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Fennylady62Author

Participating Frequently

I have deleted Adobe 3 times o see f reloadig might help it's done nothing please help

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