Elements 6 not launching after installing on new WIN 11 box.

Forum|Forum|2 years ago
February 28, 2023
4 replies
952 views

After installing E6 on a new Windows 11 machine, the program will not launch. I get a spinning wheel for a short time and nothing. I have run the license repair utility with no change.

E6 was working on my old Windows 10 box.

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Greg_S.

Community Expert

@Aaron28638101ehiz , thanks for letting us know.

Greg_S.

Community Expert

Any "support" email you may have received probably comes from a scammer. Any official Adobe email will come from an Adobe.com address. Scammers send private messages to your Community account and you may receive a notification email from Adobe saying that you have received a PM. If that is what happened, please let us know the name of the person who contacted you so we can get them banned from the forum.

A

Aaron28638101ehizAuthor

Participant

I figured it was to good to be ture.

https://community.adobe.com/t5/user/viewprofilepage/user-id/28616176

Greg_S.

Community Expert

Try running it in Windows compatibility mode. Right-click on the desktop icon and select Properties. Go to the Compatibility tab and make the settings like I have shown in the following screenshot. I'm using Win 10, but I assume there is something similar in Win 11. Please let us know if this works for you.