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georged89638796
Participant
June 4, 2017
Answered

Elements 9 - Organizer will not Function

I upgraded to MS W10. I have the CD and Serial Number. The program installs OK. However when I open the Organizer I get message "Directx could be initiated"

I have removed Directx and reinstalled fro MS website several times and still continue to get the same message.

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    MichelBParis
    MichelBParisCorrect answer
    Legend
    June 4, 2017

    georged89638796  wrote

    I upgraded to MS W10. I have the CD and Serial Number. The program installs OK. However when I open the Organizer I get message "Directx could be initiated"

    I have removed Directx and reinstalled fro MS website several times and still continue to get the same message.

    Look at the suggestions 'MORE LIKE THIS' on the right part of this page. You'll find this post:

    I just purchased Photoshop Elements 13. The Organizer does not open. Message says Directx/DirectPlay could not be init…

    This is a typical effect of the last Windows 10 upgrades.

    2 replies

    MichelBParis
    MichelBParisCorrect answer
    Legend
    June 4, 2017

    georged89638796  wrote

    I upgraded to MS W10. I have the CD and Serial Number. The program installs OK. However when I open the Organizer I get message "Directx could be initiated"

    I have removed Directx and reinstalled fro MS website several times and still continue to get the same message.

    Look at the suggestions 'MORE LIKE THIS' on the right part of this page. You'll find this post:

    I just purchased Photoshop Elements 13. The Organizer does not open. Message says Directx/DirectPlay could not be init…

    This is a typical effect of the last Windows 10 upgrades.

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    georged89638796
    Participant
    June 5, 2017

    Thanks Michael,

    Your solution corrected my problem immediately and I have now populated my

    Organizer.

    George.

    On Sun, Jun 4, 2017 at 3:12 PM, MichelBParis <forums_noreply@adobe.com>

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