Participant
October 5, 2025
Question
Elements cannot be registered on a second iMac.
- October 5, 2025
- 1 reply
- 268 views
A week ago I bought Elements 2025. I installed it on two identical Macs at home. (Sequoia 15.6.1) with the same Adobe account.
On the first Mac it works fine, but on the second Mac I presently keep getting the message that 'my trial period is over'. Quiting Adobe Apps and logging back in to Elements gives the same result. Reinstalling the app did not help either.
After 15 minutes of nonsense, the chatbot transferred me to a human being, who appeared to work in sales. Transferring me to support did not work. There is no mail address, no contact form. How do I get past this? [insulting comment removed by moderator]
