Skip to main content
ameyw74911146
ameyw74911146
Participant
January 1, 2017
Question

Elements Editor quit enexpectedly

  • January 1, 2017
  • 1 reply
  • 401 views

have photo deadlines and recently purchasee Adobe Elements Editor and now, true to the reviews I have read, the software will not work.

I have restarted the computer. It should

work.

    This topic has been closed for replies.

    1 reply

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    January 2, 2017

    Which OS and PSE Version are you working on?

    Thanks,

    Anwesha

    ameyw74911146
    ameyw74911146Author
    Participant
    January 2, 2017

    I am on a Mac Pro and I just bought the software a month ago

    Sent from my iPhone

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    January 2, 2017

    Please try keeping Cmd + Shift + Option keys pressed while launching Editor. A dialog will pop up asking to Delete Photoshop Elements Settings file? Say Yes.

    If the problem still persists, requesting you to please attach the crash logs here.

    Thanks,
    Anwesha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices