Elements Organiser 15 shuts down on launch

Forum|Forum|7 years ago
November 23, 2018
1 reply
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Good day. I launch Elements Organiser 15. The catalogue is loaded. It looks alright then the program promptly cycles off. I have reinstalled organiser. And rebuilt another catalogue. No luck. It is a rather big catalogue. Any ideas

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Greg_S.

Community Expert

Are you receiving any error messages or crash reporter dialogs?

Try deleting the preferences file by holding down Alt+Ctrl+Shift before launching the Organizer. The following dialog will come up and you should select "yes".

How large is the catalog? (It shouldn't make a difference.)

Have you tried repairing or optimizing the catalog? Hold Shift while launching the Organizer. It will bring up the catalog manager and you can use it to perform these tasks.