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Participant
Jun 7, 2022 2:10 AM UTC
Question

Elements Organizer 2021 tool bar inaccessible

I am using Elements Organizer 2021. The "file/edit/ find/ view/ help" features in the tool bar will not respond.  They highlight with the cursor, but nothing happens when you try to click on them.  Likewise, the right click actions for individual photos are not accessible.  I highlight a photo, right click, and nothing whatever happens. Everything also appears to running slow.  Both editor and Premier Elements appear to be functioning normally. Suggestions?

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5 replies

Walter_H
Legend
Jun 15, 2022 1:29 AM UTC

@cpflynn99501

You probably have your Windows 10 Taskbar set to automatically hide in Desktop mode. Turn this feature off and the menu items will start working.

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--Walter in Davie, FL
Participant
Jun 15, 2022 6:39 AM UTC

My problem is with organizer, not editor.  There is no expert mode that I know of in organizer.  The Windows taskbar setting is already off.  I have been using Elements for years, but this is a new problem.  Is there some way to get ahold of some tech support person and actually discuss this? 

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Glenn 8675309
Legend
Jun 7, 2022 1:03 PM UTC

What's your OS?    

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Participant
Jun 14, 2022 4:33 PM UTC

Windows 10.

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Glenn 8675309
Legend
Jun 15, 2022 12:47 AM UTC

Make sure you are in expert mode.

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