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PhilipLiveThePic
Participant
January 26, 2025
Answered

Elements Organizer 2022 - abnormal exit

  • January 26, 2025
  • 1 reply
  • 323 views

Error message reads: Abnormal exit. Please try again or open/creat a different catalogue.
Over 50,000 images ... help please
However I am unable to open a different catalogue and organizer simply hangs.
(Photoshop editor still opens)

It has worked perfectly for 3 years. Windows 11.

Correct answer PhilipLiveThePic

Thanks Greg. I tried this and it still failed to open my original or a new catalogue. I then noticed my PC had only 55GB of free disc space (out of 1tb) and was highlighted red warning. After I cleared some files to give 100GB of free disc space, and again followed your process, my orignal catalogue opened ok. Thank you for your help.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
January 26, 2025

Press the Shift key while launching the Organizer.  That should open the Catalog Manager.  Create a new catalog and open it.  Does the Organizer open?  If it does, go to the Catalog Manager again, using File>Manage Catalogs.  Select your original catalog and run the Repair and Optimize buttons.  Allow the routines to complete, even if you get a message that no errors have been found.  Try opening the catalog.

 

BTW, unless you turned the feature off, you will have some auto catalog backup available to restore.

 

P
PhilipLiveThePicAuthorCorrect answer
Participant
February 2, 2025

Thanks Greg. I tried this and it still failed to open my original or a new catalogue. I then noticed my PC had only 55GB of free disc space (out of 1tb) and was highlighted red warning. After I cleared some files to give 100GB of free disc space, and again followed your process, my orignal catalogue opened ok. Thank you for your help.

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