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FriGeb
Participant
March 21, 2019
Question

Elements Organizer is freezing, wrong error message

  • March 21, 2019
  • 0 replies
  • 184 views

I use Elements since years. Now, with Elements 19 appeared (after the latest update of windows?)  the error message

“We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.”

I updated the driver, windows reportet, that I already would have the latest and best driver.

I changed the graphics Card (from “HD4850 PCI-E 512 MB DDR3TV-OUT 2DVI” to “NVIDIA Geoforce GTX 1050 Ti”). The error message stayed und the Organizer of Photoshop Elements is freezing for a long time, specially when I try to open a *.mov-file (video of iphones). It seems, Elements is working hard, but the task Manager don´t show big action.

What can I do?

Basis-information about the computer:

Win 10 Home 2018

Intel® Core™2 Quad CPU Q6600 @ 2,4 GHz 2,39 GHz

8,00 GB main memory

64-Bit, x64-based processor,

Audio, Video und Gamecontroller: NVIDIA High Def. Audio, NVidia Virtual Audio Device SB 5.1 VX

Frank Gebbers

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