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M
MHerce
Participant
May 23, 2020
Question

Elements (Organizer, Photoshop & Premiere) EXTREMELY SLOW!!!

  • May 23, 2020
  • 2 replies
  • 600 views

I'm new to the Adobe family. After reading some reviews about its main features, last month I finally decided to buy the Elements products (Organizer, Photoshop and Premiere). Howerver, I'm very disapointed with the software performance, it's extremely slow. It takes almost 1 minute to open the software, and over 30 seconds to open a pnoto. So, I'm wondering if this is normal, or if there is something wrong with my system. The experience has been so frustrating that I regret buying the software. I can't work with it. I have search on-line, but most guidance is for users that have recently upgrade to the latest version and have some kind of "legacy" problem.

 

I'm running a Mac OS X (10.15.4), and Elements Organizaer 2020 (version 18), Photoshop Elements 2020 (version 18) and Premiere Elements 2020 (version 18).

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 26, 2020

Did you turn them off? In Windows, they are on by default.

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 24, 2020

I know nothing about Macs.  But take a look at this thread which discusses why you may be experiencing some slow performance and what you can do about it.

M
MHerceAuthor
Participant
May 26, 2020

Thanks Greg!

Yes, my photo library is pretty big (about 250 GB).

I checked, and the Media Analysis feature is not running (there are no checked boxes under "People View Settings" (photos or videos) neither under "Analysis Options"(photos, videos, smart tags, and auto creations).

 

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