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Participant
July 4, 2021
Question

Elements - unable to run update

  • July 4, 2021
  • 2 replies
  • 207 views

Running Mac Big Sur 11.4.  Have PSElements.  

It tells me there is an update - and I go to install & get error message:

 Can't go any further, and  can't quit or Force Quit out of PSElements (have to restart).

Any idea what is going on and what should I do?

Thanks

This topic has been closed for replies.

2 replies

Nikki1674Author
Participant
July 5, 2021

Thank you.... that appeared to work.  This is the build/version number it displays now - so I assume it is the latest version

19.0 (20210304.m.156367) x 64

Phil Pickering
Legend
July 5, 2021

Hi Nikki,

 

Yes, that's the correct build number for the latest version of the Photoshop Elements Editor 🙂

 

You can always check your build numbers here:

 

Updates for Photoshop Elements and Camera Raw

Phil Pickering
Legend
July 4, 2021

Hi Nikki,

 

Try this solution that was previously posted by Adobe's @Hajoshi :

 

https://community.adobe.com/t5/photoshop-elements/2021-1-upgrade/m-p/11950691#M68524

 

Hope that helps 🙂