Elements upgrade down load problems

Forum|Forum|8 years ago
September 30, 2017
1 reply
234 views

We purchased an upgrade to our Elements program and have been unable to download it. The process gets to about 95% and quits. Does anyone know how to fix this? When we called Adobe our phone would hang up automatically when they transferred us to their tech support.

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A

arshla jindal

Adobe Employee

Hi,

Request you to please mention the details of your OS version and the Elements version.

Thanks,

Arshla

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