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tomaras
Participant
Aug 24, 2021 7:40 PM UTC
Question

Elements will not recognize my Nvidia Quadro 3000 GPU

I've got a Microsoft Surface Book 3 with the Nvidia Quadro 3000 GPU option and Photoshop/Premier Elements will not see nor recognize the Quadro GPU. Full CC photoshop of course does see it.

Any thoughts? Had hoped the new update would fix this as I reported it to Adobe tech support in the past.

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6 replies

Participant
Jul 19, 2022 7:17 PM UTC

Did you ever find a fix for this?  I have the exact problem.

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Greg_S.
Community Expert
Community Expert
Aug 24, 2021 8:55 PM UTC

Have you tried disabling the integrated graphics card in Device Manager?

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tomaras
tomarasAuthor
Participant
Aug 24, 2021 10:36 PM UTC

No, I'm not going to disable the integrated GPU because the Surface Book 3 has the integrated GPU in the tablet section and if I undock I will have no GPU. The Full CC Photoshop has no issues with almost the same exact looking preferences in seeing both GPU's and allowing me to choose. Not understanding why this functionality is missing from Elements? I believe it's a problem, error or mistake on Adobe's part.

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Walter_H
Legend
Aug 25, 2021 10:23 AM UTC

Hi Tomaras,

 

Try this:

How to make the nVidia graphics processor the default graphics adapter using the NVIDIA Control Panel. I have an ASUS laptop and this is how I made it use the nVidia graphics adapter as default.

 

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--Walter in Davie, FL