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Known Participant
September 11, 2024
Question

Elements2024 problemas para abrir archivos en lote

  • September 11, 2024
  • 3 replies
  • 299 views

Hola a tod@s

En Photoshop Eldements2024 no puedo abrir archivos en formato RW2 procedentes de una Lumix S5MK2X cuando intento hacerlo en grupo/lote.  No tengo ningún problema si los abro de uno en uno, con la molestia que eso supone. Tambien puedo abrir en lote archivos raw procedentes de otra cámara o en formato jpg.

Cuando intento abrirlos en lote, se boquea la aplicación y debo cerrarla con el Administrador de Tareas. La única solución que he encontrado es proceder a instalar de nuevo Camera Raw antes de intentar abrirlos, detectando la aplicación que ya existe una versión de esa extensión y acabando muy rápido la instalación.

Alguien sabe a que puede ser debido?.  Muchas gracias.

 

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3 replies

Greg_S.
Community Expert
Community Expert
September 22, 2024

There is a separate entry in the Windows Control Panel or in Windows Settings>Apps>Installed Apps:

If you uninstall the utilities, make sure you install them again from Help>Install Camera Raw.

Known Participant
September 22, 2024

I will do everything you tell me, but it will be in about 3 weeks, since tomorrow I start a trip of that length and I will not be able to access my PC or my email. Once I have uninstalled and reinstalled, I will report the result. Thank you.

Greg_S.
Community Expert
Community Expert
September 21, 2024

My only suggestion would be to perform a complete uninstall and reinstall of the program.  Include the Elements Add-on Utilities when uninstalling, and also choose all options to delete preferences.

 

Have you tried using the Organizer to open multiple raw files?

Known Participant
September 22, 2024

Thanks again.
I was able to open 6 RW2 files without any problems in the Organizer.
I will proceed to uninstall and reinstall the application. What I don't know is how to uninstall the add-on and options.

Greg_S.
Community Expert
Community Expert
September 20, 2024

How are you trying to open the files?  From the Organizer or from the Operating System? What Operating System are you using?

Known Participant
September 21, 2024

Greg:

I open directly from the application, i.e. PhotoshopElements2024. If I open one by one I have no problem.
My operating system is Windows10 64bits.
Here is a link that describes all the problems and the solutions I have put into practice.

https://community.adobe.com/t5/photoshop-elements-discussions/problems-when-filing-files-in-groups/t...
Thank you.