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2 replies

Greg_S.
Community Expert
Community Expert
May 15, 2024 9:44 PM UTC

This is a known issue, particularly (but not necessarily) for computers that don't meet the program's minimum requirements.

 

Until Adobe comes out with a fix, the workaround is to roll back the program to before the recent update, and to turn off the automatic updates.  A download link for the pre-update version and further instructions can be found in this post.

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kglad
Community Expert
Community Expert
May 15, 2024 6:53 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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