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Participant
June 12, 2021
Question

Elments 21 - sign in problem

  • June 12, 2021
  • 1 reply
  • 181 views

Keep geting error message disc full cannot open at this time - only have 6 photos in it at this time.

Any answers?

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Community Expert
June 12, 2021

What OS are you using?  Is this a trial version or have you already entered your serial number?

 

Can you post a screenshot of the error message you are getting.

 

In the meantime, try pressing the Shift key while launching the Organizer.  This will take you to the Manage Catalogs dialog.  Try creating a new catalog and see if it will allow you to open the program or get you through the sign-in process. 

Barge96aAuthor
Participant
June 13, 2021

Purchased progam installed and registered  will try to do a screen shot