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George C N
Participant
February 3, 2017
Question

Epson XP 960 Printer and PSE 12 Compatability

  • February 3, 2017
  • 1 reply
  • 461 views

Installed Epson XP 960, works well with all apps (IE: Windows 10, Word, Lightroom, M. S. Digital Pro 10, etc.). Except Elements 12. In a Quandary?? Help George Titusville Florida

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    1 reply

    hatstead
    Inspiring
    February 3, 2017

    George C N wrote:

    Installed Epson XP 960, works well with all apps (IE: Windows 10, Word, Lightroom, M. S. Digital Pro 10, etc.). Except Elements 12. In a Quandary?? Help George Titusville Florida

    A. Check on the Epson web site to be sure that you have the latest driver. If you still can not print, suggest that you reset preferences to default:

    B. Close Photoshop Elements. Press and hold Ctrl Alt Shift (Mac: Cmd Opt Shift) and keep holding these keys as you restart Photoshop Elements. When you get a dialog box that says: Delete the Adobe Photoshop Elements settings file? you can let go of the keyboard keys and click Yes

    George C N
    Participant
    February 3, 2017

    That did not work, no dialog box came up that says delete etc. tried a few times, but to no avail