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Participant
March 26, 2020
Question

Eroneous Trial Message

  • March 26, 2020
  • 1 reply
  • 179 views

I have had Photoshop Elements installed on my laptop for a number of years now.  For some reason when I now log into Adobe Photoshop I get a message saying I am on a trial for the same product, after which I have to purchase.  Don't understand.  Thanks for any help

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1 reply

99jon
Legend
March 27, 2020

Did you log-out?

Normally if you never sign-out from under the help menu the software continues to work.

You will need to sign-in again and then click to activate/lisence the software. Then entre your 24 digit serial nunber starting 1057.