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rickbasic
Participant
May 1, 2025 12:04 AM UTC
Question

error

I bought a version 10 of Photoshop Elements, Registration Date Dec 28, 2023, lifetime which is 32-bit.  The I can only download for 32-bit. Now that I bought a 64-bit computer, it does not work on it. Do you have any ideas on how I can make it work

7 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 1, 2025 7:46 AM UTC

While Bob's suggestion may work, it is probably not going to work well.

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rickbasicAuthor
Participant
May 1, 2025 11:50 AM UTC

I do not know what you mean.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 1, 2025 2:11 PM UTC

Which operating system?

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 1, 2025 1:01 AM UTC

Moved from the Photoshop forum to the Photoshop Elements forum.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 1, 2025 1:00 AM UTC

If Windows, try running in compatibility mode.

If Mac, you may not be able to.

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