Error 183 when installing Elements 2024 on iMac

Question

March of this year, 2024, I purchased 2024 Photoshop Elements for my new iMac for $69.99. I was able to get it downloaded and it worked great for a few months. Around July, it wouldn't open any longer. I deleted the program and tried to download again and it won't download. It keeps giving me error code 183 "We are unable to install Adobe Photoshop Elements 2024 this time." I have tried too many times to download it and it keeps giving me the same error. I have deleted all Adobe files, given creative cloud full disk access, and gone through all the steps listed online. It still gives me error 183. Why is this happening? What do I need to do to fix this? If I can't get Photoshop on my iMac, I will be asking for a refund. I shouldn't pay that much for only a few months of the program.

Greg_S. · Accepted Answer

I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)

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