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September 5, 2021
Question

Error: an error while reading files or writing files to disc. the disc may be full or there may be a

  • September 5, 2021
  • 1 reply
  • 212 views

I am getting the following error while trying to rotate a photo multiple times.  It works just fine the first time I rotate the photo (using Organizer), but get the error on the subsequent times I try to rotate. (this is not a problem with storage)

"An error while reading files or writing files to disc. the disc may be full or there may be a problem with the source media"

 

 

Here is the system info for my machine and catalog:

Elements Organizer 18.0.0.0
Core Version: 18.0 (20201207.m.154403)
Language Version: 18.0 (20201207.m.154403)

Current Catalog:
Catalog Name: My Catalog 1
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 1\
Catalog Size: 378MB
Catalog Cache Size: 2.8GB

System:
Operating System Name: Windows 10
Operating System Version: 10.0
System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 15.9GB
Free Memory: 6GB

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
October 14, 2021

Hi there,

It seems like the dic read or the disc is faulty. Please check this article and see if it helps: https://helpdeskgeek.com/help-desk/fix-cant-read-from-the-source-file-or-disk-error/

Regards,
Sahil