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janap91586980
Participant
Oct 10, 2021 4:12 PM UTC
Question

Error code 1 - Elements 2022 / Mac

 I always get error code 1 and the installation aborts. I have carried out all updates for my Mac. What else can I do?

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5 replies

VipinGupta
Adobe Employee
Adobe Employee
Oct 11, 2021 4:04 AM UTC

Hi,

 

Could you please share your system configuration, on which you are facing this issue?

To get this, please click on the 'Apple Icon' on the top left corner -> 'About This Mac'.

 

Regards,

Vipin

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janap91586980
Participant
Oct 11, 2021 4:04 PM UTC

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VipinGupta
Adobe Employee
Adobe Employee
Oct 12, 2021 1:48 PM UTC

Dear User,

 

The Recommended system for Mac is Intel machine and is currently not supported for M1 machine.

We are working on to support E2022 on Mac machine and will notify here once it is available.

 

You can refer to the system requirements here: https://helpx.adobe.com/in/photoshop-elements/system-requirements.html

 

Regards

Vipin

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