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M
meg576
Inspiring
August 11, 2017
Question

'error in text engine' in (PSE13) causes program to crash

  • August 11, 2017
  • 1 reply
  • 476 views

Recently using Windows 10 (latest version) and PSE 13   The Organizer and Editor programs operate perfectly except when I attempt to use 'text' tool in the editor. When I click the text cursor on the photo being edited, an error message, 'something is preventing the text engine from loading' appears and then the program crashes. I have to use the task manager utility to close the program and restart it. The cycle repeats

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    1 reply

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    August 14, 2017

    Please try out following steps:

    Go to Location:

    C:\Users\[user name]\AppData\Roaming\Adobe\Photoshop Elements[Version]\CT Font Cache\

    and rename the files

    • AdobeFnt_CMaps.lst
    • AdobeFnt_OSFonts.lst

    Then restart Photoshop Elements.

    Thanks,
    Anwesha

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