ERROR MESSAGE

Forum|Forum|3 years ago
May 4, 2022
2 replies
354 views

I am in the process of cleanig off an old external hard drive. Moving mostly photos to this new drive. I am getting this message on both drives when i try to open a photo,. "Could not complete your request because it is not the right kind of document" Or "Could not complete your request because it is not a valid Photoshop document".

I do not understand either of these messages. How do I open these. They are saved as .psd, jpg.psd, or raw.psd.

I cannot add any of them below as they exceed the maximum size.

This topic has been closed for replies.

Glenn 8675309

Legend

Just typing the file extension in the name doesn't make it that type of file. Use SAVE AS and choose from the pull down menu.

Peru Bob

Community Expert

See here:

https://helpx.adobe.com/photoshop/kb/error-not-a-valid-photoshop-document.html#:~:text=When%20you%20open%20a%20file,psd).

A

AZSinbadAuthor

Participant

But these are edited jpg or cr2 that I used .psd when I saved them. They were created on PS Elements which is what I use to edit all my photos. I was taught to do this. I am able to open other photos that I saved with it. Strange that there are only a few that I am unable to open.

Should I just with the copies on my external HD and remove the psd and type in jpg? Will this open them?

I am now worrying that I may find many others also.

Peru Bob

Community Expert

Should I just with the copies on my external HD and remove the psd and type in jpg? Will this open them?

By @AZSinbad

It does no harm to try. Make a copy of the file first and try changing the extension of the copy.

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