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Participant
August 27, 2020
Answered

error occcurring opening jpg files in photoshop12

  • August 27, 2020
  • 1 reply
  • 353 views

Translation from Italian error message : " impossible to open because mark SOFn DQT or DHT JPGis not present before mark JPG SOS"

who can help me ?

This topic has been closed for replies.
Correct answer MichelBParis

This error message is commonly dispayed for images downloaded from Internet social media applications like Whattsapp. They contain non standard fields in the metadata section of the jpeg which PSE rejects for safety. The known workaround is to use one of the free simple photo editor on your computer and to re-save them from the same editor. Those editors don't read such metadata nor save them. The PSE editor will open the re-saved copies.

Another workaround has been to use the 'Open in ACR' command to open such files in the ACR converter plugin. The bad metadata should be ignored.

1 reply

MichelBParis
MichelBParisCorrect answer
Legend
August 27, 2020

This error message is commonly dispayed for images downloaded from Internet social media applications like Whattsapp. They contain non standard fields in the metadata section of the jpeg which PSE rejects for safety. The known workaround is to use one of the free simple photo editor on your computer and to re-save them from the same editor. Those editors don't read such metadata nor save them. The PSE editor will open the re-saved copies.

Another workaround has been to use the 'Open in ACR' command to open such files in the ACR converter plugin. The bad metadata should be ignored.

Dario0D45Author
Participant
August 27, 2020
....
Succeeded !

Thanks a lot for the support !!

Dario


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