Skip to main content
V
veronicab42091922
Participant
June 11, 2018
Answered

Error program

  • June 11, 2018
  • 2 replies
  • 465 views

I have some problem with Photoshop. I open a JPG file with "camera raw filter" and when I try to save an error appears: "impossible complete the operation - program error". If I only cut the jpg file and try to save the error is different: "impossible save the file. Ram not enough".

I unistalled and installed again Photoshop. I restarted the PC. I have formatted the PC. I have 3 ram free on my PC. I cancelled the preferences. It doesn't work.

What can I do?

Thanks

    This topic has been closed for replies.
    Correct answer MichelBParis

    veronicab42091922  wrote

    I have some problem with Photoshop. I open a JPG file with "camera raw filter" and when I try to save an error appears: "impossible complete the operation - program error". If I only cut the jpg file and try to save the error is different: "impossible save the file. Ram not enough".

    I unistalled and installed again Photoshop. I restarted the PC. I have formatted the PC. I have 3 ram free on my PC. I cancelled the preferences. It doesn't work.

    What can I do?

    Thanks

    Are you using Photoshop or Elements ? This forum is for Elements.

    For Photoshop:

    Photoshop

    Your error message is similar to many others since the last Windows 10 (1803) upgrade.

    Explanation and workaround:

    Photoshop :

    Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    Elements :

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    You'll find a lot of discussion about that recent problem on both forums.

    2 replies

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    June 12, 2018

    Hello Veronica,

    Is your query pertaining to Photoshop or Photoshop Elements?

    I presume the error message is due to the recent Windows update. Please refer to this forum thread to discover the possible workarounds. Hope that helps!

    Thanks,

    Medha

    MichelBParis
    MichelBParisCorrect answer
    Legend
    June 11, 2018

    veronicab42091922  wrote

    I have some problem with Photoshop. I open a JPG file with "camera raw filter" and when I try to save an error appears: "impossible complete the operation - program error". If I only cut the jpg file and try to save the error is different: "impossible save the file. Ram not enough".

    I unistalled and installed again Photoshop. I restarted the PC. I have formatted the PC. I have 3 ram free on my PC. I cancelled the preferences. It doesn't work.

    What can I do?

    Thanks

    Are you using Photoshop or Elements ? This forum is for Elements.

    For Photoshop:

    Photoshop

    Your error message is similar to many others since the last Windows 10 (1803) upgrade.

    Explanation and workaround:

    Photoshop :

    Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    Elements :

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    You'll find a lot of discussion about that recent problem on both forums.

    V
    veronicab42091922Author
    Participant
    June 12, 2018

    Thank You so much!

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices