Inspiring

Answered

Error when attempting to register Elements 5.0 on my new Windows 11 PC

Forum|Forum|1 year ago
October 15, 2024
7 replies
1128 views

I have an old, reliable copy of Photoshop Elements 5.0 that does everything I need, and I've installed it on my new Windows 11 PC. It works just fine but nags me to register it. However, the registration process always gives a Registration Error. Every time I start up Elements I have to click "Register Later" because it won't permit me to "Register Now." Any ideas on how to get this registered?

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Correct answer JDogboy

No go. But I finally found something that WORKED! All I had to do was delete two files in the C:\Program Files (x86)\Adobe\Photoshop Elements 5.0 folder: regsresen_GB.dll and regsresen_US.dll.

(I actually moved them elsewhere in case I needed them to restore the program's operation.)

Evidently those *.dll files are necessary to open the registration dialog. With them gone, it stops asking me about registration. And once I launch the program, if I go to Help - Registration... it just ignores it.

Thanks for all your help!

Peru Bob

Community Expert

Try disabling this on startup:

Adobe Application Manager (Updater).exe

J

JDogboyAuthorCorrect answer

Inspiring

No go. But I finally found something that WORKED! All I had to do was delete two files in the C:\Program Files (x86)\Adobe\Photoshop Elements 5.0 folder: regsresen_GB.dll and regsresen_US.dll.

(I actually moved them elsewhere in case I needed them to restore the program's operation.)

Evidently those *.dll files are necessary to open the registration dialog. With them gone, it stops asking me about registration. And once I launch the program, if I go to Help - Registration... it just ignores it.

Thanks for all your help!

Peru Bob

Community Expert

Thanks for letting us know what worked for you.

Jeff Arola

Community Expert

Try the above without your internet connected.

J

JDogboyAuthor

Inspiring

Thanks, but no luck. Unplugged ethernet cable, turned off WiFi, and stopped VPN just for the heck of it. No change. Registration dialog opens regardless.

Peru Bob

Community Expert

Try it in Safe Mode.

Jeff Arola

Community Expert

Try this:

Go to

C:\Program Files (x86)\Adobe\Photoshop Elements 5.0

right click on the

PhotoshopElementsOrganizer.exe

and Run As Administrator

in the Organizer if the registration dialog does not pop up go to Help>Registration and click Do Not Register.

J

JDogboyAuthor

Inspiring

Thanks for the idea, but it doesn't work. The registration dialog opens when I run PhotoshopElementsOrganizer in Adminstrator Mode. I can never get to a window that gives me the "Do Not Register" Option. I tried running the other Elements *.exe files the same way, and it doesn't work with any of them, either.

Peru Bob

Community Expert

PSE 5 doesn't need to be registered and can't be registered.

I've never registered it, and I am using it on a Windows XP and a Windows 7 computer.

Glenn 8675309

Legend

Can't you justuse it without registering? The lowest version I have is pse 10- never any issues.

Something to think about: Registration servers for such an old version are surely shut down for probably at least 10 years.

Probably time to step into the modern world: Here is a link to a 7 day free trial of pse 2025:

https://www.adobe.com/products/photoshop-elements/free-trial.html

J

JDogboyAuthor

Inspiring

Thank you for responding. Why would I spend $33 per year for a subscription to something that I already own? Or are you offering to pay it for me?

Glenn 8675309

Legend

Your version was released 18 years ago, that's why I suggested it. There have been tons of changes in the past 18 years, You own a version which has not been offically supported for 16 years.

Of course I won't pay for it: you stick with version 5, that is entirely your choice. You really need to give pse 2025 a try.

J

JDogboyAuthor

Inspiring

Thank you. That's where I thought I was since it says "Home > Photoshop Elements > Discussions" at the top of the page. I will try again.

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Photoshop Elements forum

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