Inspiring

Answered

Error when attempting to register Elements 5.0 on my new Windows 11 PC

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I have an old, reliable copy of Photoshop Elements 5.0 that does everything I need, and I've installed it on my new Windows 11 PC. It works just fine but nags me to register it. However, the registration process always gives a Registration Error. Every time I start up Elements I have to click "Register Later" because it won't permit me to "Register Now." Any ideas on how to get this registered?

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J

JDogboyCorrect answer

Inspiring

No go. But I finally found something that WORKED! All I had to do was delete two files in the C:\Program Files (x86)\Adobe\Photoshop Elements 5.0 folder: regsresen_GB.dll and regsresen_US.dll.

(I actually moved them elsewhere in case I needed them to restore the program's operation.)

Evidently those *.dll files are necessary to open the registration dialog. With them gone, it stops asking me about registration. And once I launch the program, if I go to Help - Registration... it just ignores it.

Thanks for all your help!

Peru Bob

Community Expert

Try disabling this on startup:

Adobe Application Manager (Updater).exe

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J

JDogboyAuthorCorrect answer

Inspiring

No go. But I finally found something that WORKED! All I had to do was delete two files in the C:\Program Files (x86)\Adobe\Photoshop Elements 5.0 folder: regsresen_GB.dll and regsresen_US.dll.

(I actually moved them elsewhere in case I needed them to restore the program's operation.)

Evidently those *.dll files are necessary to open the registration dialog. With them gone, it stops asking me about registration. And once I launch the program, if I go to Help - Registration... it just ignores it.

Thanks for all your help!

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Peru Bob

Community Expert

Thanks for letting us know what worked for you.

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Jeff Arola

Community Expert

Try the above without your internet connected.

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J

JDogboyAuthor

Inspiring

Thanks, but no luck. Unplugged ethernet cable, turned off WiFi, and stopped VPN just for the heck of it. No change. Registration dialog opens regardless.

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Peru Bob

Community Expert

Try it in Safe Mode.

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Jeff Arola

Community Expert

Try this:

Go to

C:\Program Files (x86)\Adobe\Photoshop Elements 5.0

right click on the

PhotoshopElementsOrganizer.exe

and Run As Administrator

in the Organizer if the registration dialog does not pop up go to Help>Registration and click Do Not Register.

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J

JDogboyAuthor

Inspiring

Thanks for the idea, but it doesn't work. The registration dialog opens when I run PhotoshopElementsOrganizer in Adminstrator Mode. I can never get to a window that gives me the "Do Not Register" Option. I tried running the other Elements *.exe files the same way, and it doesn't work with any of them, either.

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Peru Bob

Community Expert

PSE 5 doesn't need to be registered and can't be registered.

I've never registered it, and I am using it on a Windows XP and a Windows 7 computer.

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Glenn 8675309

Legend

Can't you justuse it without registering? The lowest version I have is pse 10- never any issues.

Something to think about: Registration servers for such an old version are surely shut down for probably at least 10 years.

Probably time to step into the modern world: Here is a link to a 7 day free trial of pse 2025:

https://www.adobe.com/products/photoshop-elements/free-trial.html

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J

JDogboyAuthor

Inspiring

Thank you for responding. Why would I spend $33 per year for a subscription to something that I already own? Or are you offering to pay it for me?

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Glenn 8675309

Legend

Your version was released 18 years ago, that's why I suggested it. There have been tons of changes in the past 18 years, You own a version which has not been offically supported for 16 years.

Of course I won't pay for it: you stick with version 5, that is entirely your choice. You really need to give pse 2025 a try.

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J

JDogboyAuthor

Inspiring

Thank you. That's where I thought I was since it says "Home > Photoshop Elements > Discussions" at the top of the page. I will try again.

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John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Photoshop Elements forum

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