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Participant
April 21, 2023
Answered

error when printing: because the default printer could not be opened.

  • April 21, 2023
  • 4 replies
  • 1826 views

I have been using this program since 2020 and all of a sudden when I try to print (4x6) I get an error: because the default printer could not be opened.  I can print out of windows with no problem.  It only happens in my photoshop elements program.  I took it to a computer repair and he could not figure it out.  Please help!  Has anyone had this happen?  I print specialized sizes and need this program to work.

Correct answer Greg_S.

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

4 replies

Participant
September 20, 2025

This was awesome, worked instantly!  Thank you!

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
April 22, 2023

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Participant
June 7, 2023

Exactly my issue and this worked! Thanks so much!

Glenn 8675309
Legend
April 22, 2023

Try this if your printer is connected via wifi to your computer:  Plug a cable in from your printer to your computer. 

Peru Bob
Community Expert
Community Expert
April 21, 2023

Try updating or rolling back the printer driver.