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Participant
Apr 21, 2023 8:38 PM UTC
Answered

error when printing: because the default printer could not be opened.

I have been using this program since 2020 and all of a sudden when I try to print (4x6) I get an error: because the default printer could not be opened.  I can print out of windows with no problem.  It only happens in my photoshop elements program.  I took it to a computer repair and he could not figure it out.  Please help!  Has anyone had this happen?  I print specialized sizes and need this program to work.

Greg_S.
Greg_S.Correct answer
Community Expert
Apr 22, 2023 7:57 AM UTC

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

7 replies

Participant
Sep 20, 2025 1:26 AM UTC

This was awesome, worked instantly!  Thank you!

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Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
Apr 22, 2023 7:57 AM UTC

Try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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Participant
Jun 7, 2023 9:16 PM UTC

Exactly my issue and this worked! Thanks so much!

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Glenn 8675309
Legend
Apr 22, 2023 1:00 AM UTC

Try this if your printer is connected via wifi to your computer:  Plug a cable in from your printer to your computer. 

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Peru Bob
Community Expert
Community Expert
Apr 21, 2023 11:52 PM UTC

Try updating or rolling back the printer driver.

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