Skip to main content
Known Participant
December 23, 2021
Question

Excessive noise from PC base unit when using brush tool

  • December 23, 2021
  • 2 replies
  • 589 views

When I use the 'Object Removal' basic edit in PSE 2022 the PC emits a loud (to me anyway) screeching noise as I move the mouse in Brush mode.  Dell have refused to handle this as a hardware issue as the problem does not occur with any other applications. The machine is a Dell Optiplex 7090 SFF with onboard Intel 6300 Graphics chip (so no moving parts in the graphics card) and an M.2 SSD (so no moving parts there either).  Anyone out there have or heard of similar?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
December 24, 2021

I can't imagine it being a Photoshop Elements issue, but try this:


Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.
A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

GCS-BobKAuthor
Known Participant
December 24, 2021

Thanks, like you I can't imagine it being a PSE issue, there is a similar but slightly quieter noise when using PSE15 on this machine although I have been using it for years on an older machine without any issue..  Did as you suggested re the preferences but as suspected it made no difference. Just Dell being a pain.

Peru Bob
Community Expert
Community Expert
December 24, 2021
GCS-BobKAuthor
Known Participant
December 24, 2021

Yes it is