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laurenb74095508
laurenb74095508
Participant
December 9, 2016
Question

Facial features not working just red with a circle

  • December 9, 2016
  • 2 replies
  • 192 views

This issue occurs if the installation path includes double-byte characters. To resolve this issue, install Photoshop Elements or Adobe Premiere Elements on a custom path with no double-byte characters in it how do I do this ?

    This topic has been closed for replies.

    2 replies

    99jon
    99jon
    Legend
    December 9, 2016

    If using a double byte operating system e.g. Chinese or Korean; try installing in the default location rather than a custom location.

    1. Uninstall Photoshop Elements
    2. Re-boot computer
    3. Download and install again

    https://helpx.adobe.com/elements-organizer/kb/custom-install-location-double-bytes-characters.html

    Bani Verma
    Bani Verma
    Legend
    December 9, 2016

    Moving to Photoshop Elements​

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