Failure to launch

Forum|Forum|5 years ago
January 17, 2021
3 replies
226 views

Had to reinstall Windows 10 after a computer crash, and now my PhotoShop Elements will not open. Any suggestions on how to correct this problem will be much appreciated.

This topic has been closed for replies.

N

NidhiSachdeva

Participating Frequently

Hi,

Please try troubleshooting mentioned here, https://helpx.adobe.com/elements-organizer/kb/Elements-applications-do-not-launch-on-Windows-10.html

Let us know if this works for you.

Regards,

Nidhi

Greg_S.

Community Expert

Make sure you delete the preferences files when offered that option during the uninstall.

What is not opening, the Welcome Screen, the Organizer or the Editor (or all three)? What happens when you try to open the program? Is anything happening in Task Manager?

Greg_S.

Community Expert

Did you reinstall Elements after doing the reinstall of Windows? If not, that is what you need to do.

K

Kingston2020Author

Participant

Thanks!. Tried that, didn't work. But I will try again.

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