Skip to main content
Participant
June 16, 2017
Answered

Failure to open psd file in 15 from elements 12

  • June 16, 2017
  • 2 replies
  • 271 views

Upgraded from 12 to 15. Converted organizer data base. Editor will not open psd file from the new organizer.

    This topic has been closed for replies.
    Correct answer MichelBParis

    irwine10781788  wrote

    Upgraded from 12 to 15.

    Ok.

    Converted organizer data base.

    Ok.

    irwine10781788  wrote

    Editor will not open psd file from the new organizer.

    Does it mean you can open those psd files from the editor (File >> Open...) and not from the organizer? If so, what happens when you try, do you get an error message?

    2 replies

    Participant
    June 16, 2017

    I cannot move them from organizer to editor. I get a message "that it is not the right kind of document". Jpg's converted to psd files in 15 act normally and move rom organizer to; editor.

    MichelBParis
    MichelBParisCorrect answer
    Legend
    June 16, 2017

    irwine10781788  wrote

    Upgraded from 12 to 15.

    Ok.

    Converted organizer data base.

    Ok.

    irwine10781788  wrote

    Editor will not open psd file from the new organizer.

    Does it mean you can open those psd files from the editor (File >> Open...) and not from the organizer? If so, what happens when you try, do you get an error message?