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February 27, 2023
Question

Fehler 190 nach Installation

  • February 27, 2023
  • 2 replies
  • 365 views

Nach einer Neuinstallation meines Systems kann ich mein Ph.Elementen 2020 nicht mehr Installieren (win10)

Exit Code: 190
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 1 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.0.10240 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message
ERROR: In GetDateInRequiredFormat. Fail to convert date in required format. Hence returning the same date - 25.03.2018

 

 

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2 replies

Greg_S.
Community Expert
Community Expert
February 27, 2023

See this Adobe HelpX article for more information.

Greg_S.
Community Expert
Community Expert
February 27, 2023

The error message suggests that your Windows 10 installation has not been updated.  Can you try making sure that your Windows installation is up to date.