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Participant
December 29, 2022
Question

Fehlermeldung: "sp->cinfo.comm.is_decompressor"

  • December 29, 2022
  • 1 reply
  • 125 views

Hallo,

nach dem Upgrade auf PS-Elements mit Premiere 2023 kommt beim Organizer die Fehlermneldung: "sp->cinfo.comm.is_decompressor".

Was ist zu tun?

MfG. Peter Rottschäfer

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Community Expert
December 29, 2022

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.