Fichiers manquants

Question

BonjourJ'ai photoshop element 11 sur mon ancien ordinateur avec windows 8, dans lequel j'ai encore mes catalogues que je veux transférer sur mon nouvel ordi windows 10, muni de la licence Element 11.Sur l'ancien ordinateur windows 8, mes photos refusent d'ouvrir (fichiers manquants) et sur laquelle s'affiche des icônes jaune avec un point d'interrogation. Mes tentatives de récupérer les fichiers manquants sont infructueuses.  Besoin d'aide..  Merci pour votre support.

Greg_S. · Answer

Photos will go missing (fichiers manquants) if you delete or move them when not using the Organizer. The catalog lists where the files are on your computer. It does not copy them. If you do not use the Organizer to manage your files, the catalog will not know where to find them.

Please tell us a little more about how your photos are organized on your old and new computer and perhaps explain what may have happened to make the files "missing." We can then offer some suggestions to fix the problem.

Finally, when moving a catalog from one computer to another, the best way is to make a backup of the catalog on the old computer (using an external drive) and restoring the backup to the new computer. This will maintain all of your tagging and organization on the old computer. However, you cannot make a backup until the catalog finds all of the missing files.

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