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December 5, 2019
Question

Files Disconnected in Elements 2019 catalog

  • December 5, 2019
  • 1 reply
  • 205 views

I recently imported around 150 RAW files into Elements 2019. Initially they functioned as normal but now every single one of them - most of which have never been opened - is displaying the red 'disconnect' symbol.  What did I do wrong to cause this to happen?

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1 reply

nikunj.m
Legend
December 5, 2019

Hi there,

 

The Elements catalog stores previews of your images while referencing the location from where the images were imported. If you have moved the images from the location from which you imported them to the Elements organiser, they would appear missing/disconnected.

 

You can try the steps mentioned in the article below to relink the images.

https://helpx.adobe.com/in/elements-organizer/using/troubleshooting-catalog-issues.html#reconnect_missing_files_in_a_catalog

 

Regards,

Nikunj