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Participant
April 20, 2022
Question

Generieren einer Fallnummer

  • April 20, 2022
  • 1 reply
  • 450 views

Wie erhalte ich eine Fallnummer zur Übertragung einer Lizenz?

1 reply

Peru Bob
Community Expert
Community Expert
April 20, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

Participant
April 21, 2022

Good Morning Peru Bob,

 

thanks for help. But unfortunately there`s no type "Agent" to be seen in the chat box. Meanwhile I tried another way to come into contact with Adobe but I didn`t receive until now an answer with a case number. So I`ll wait for another day.