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R
rseidler
Participant
June 12, 2020
Question

Getting an error code 50 while trying to install Photoshop Elements 2020.

  • June 12, 2020
  • 2 replies
  • 648 views

Tried to install from disc  then tried to download from Adobe site.  Keep getting failed to install error code 50.  Any ideas on how to fix this?

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
June 15, 2020

Did you install with a Windows Administrator account?

Did you install to the default location?

If you want to start over with the CC Cleaner tool, you need to choose 1. All at the first list of programs.  This will open up a dialog that lists Elements 2020.  It may say Photoshop Elements 18 which is the actual version number.

R
rseidlerAuthor
Participant
June 16, 2020

Yes and yes.  Will thry ALL on cleaner tool and go from there.  Then may try to uninstall PE and reinstall.

R
rseidlerAuthor
Participant
June 19, 2020

Reinstalled PE2020 and all was well till update.  Repeated the above cleaner tool and reinstalled.  So far so good,  Thanks. 

 

This is not a user friendly product.

Akash Sharma
Akash Sharma
Legend
June 14, 2020

Hi there,

 

Sorry that you're getting an error code 50 while trying to install Photoshop Elements 2020. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html and let us know if that helps?

 

Thanks,

Akash

    R
    rseidlerAuthor
    Participant
    June 15, 2020

    I installed Creative Cloud.  Looked at all of the choices of Cleanup Tool.  None seemed appropriate so I hit Quit and tried again to install PE2020.  This time I got Error 46.  Restarted computer and tried again.  This time it installed.  YEA!!  Then as I was getting ready to edit some photos I got a notice to update it.  OK.. Then I got a failed to update Error 146.  Icon disappeared and when I tried to run PE2020 I got this message:

    Now what?

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