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Participant
April 9, 2017
Answered

Getting Error Message When Installing PSE15

  • April 9, 2017
  • 2 replies
  • 224 views

I just downloaded PSE15 and have tried to install it 3 times on a Windows 8 PC. I keep getting an error message telling me I need to restart and then try to re-install. I don't understand what the issue is.

    This topic has been closed for replies.
    Correct answer 99jon

    Is your W8 machine 64 bit?

    What happens if you ignore the re-start message? Does installation continue?

    If you still get problems try downloading from the link below using a different browser.

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

    2 replies

    DebBraceAuthor
    Participant
    April 9, 2017

    Thank you.  I was able to ignore the error and it installed.

    99jon
    99jonCorrect answer
    Legend
    April 9, 2017

    Is your W8 machine 64 bit?

    What happens if you ignore the re-start message? Does installation continue?

    If you still get problems try downloading from the link below using a different browser.

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html