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Participant
March 28, 2021
Question

Have box, disc and receipt (purchased from Ebay)... no serial number...need to re-install.

  • March 28, 2021
  • 1 reply
  • 166 views

Hi all,

I have my box and disc, but not sleeve for the CD (where the serial number is located). I purchased it off of Ebay Sept 27, 2010 (version 8-both Photoshop and Premiere Elements-have email receipt) proving I purchased it new. Is there a way to get the serial number off of the software ? Or any other way to get this to work ? Thanks.

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 28, 2021

 If you have an Adobe account and registered your product, you should be able to find the serial number by clicking this link and selecting the Products tab.  You will be asked to sign in to your Adobe account when you click the link.

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