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bajandreamer
Participant
March 2, 2017
Question

Have to log in every time?

  • March 2, 2017
  • 1 reply
  • 341 views

I've just upgraded to Elements 15 and I have to log in every time I open it.
This was also happening in my previous version (12) for the last few months. It hadn't been doing it before.

Its very annoying. Keeps saying it needs to register.

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    1 reply

    Just Shoot Me
    Just Shoot Me
    Legend
    March 2, 2017

    if you update or upgrade the operating system on your computer around the same time this problem started happening?

    B
    bajandreamerAuthor
    Participant
    March 2, 2017

    My laptop came with Windows 10. I put my old version on here first then upgraded to Elements 15.

    Just Shoot Me
    Just Shoot Me
    Legend
    March 2, 2017

    The only reason I can think of for you having to sign in every time you open PSE is the license info isn't being saved. The cause of that is more than likely a folder/file permissions problem. Check your Username folder to make sure you have Full Control.

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