Skip to main content
NealeW
Participating Frequently
December 13, 2018
Question

Having problems backing up photoshop elements 19 catalogue

  • December 13, 2018
  • 1 reply
  • 1209 views

Hi everyone, hope someone can help me please.

1. Tried to perform an incremental backup to external hard drive after doing the first full back up but when I check incremental backup the save file tab is greyed out so I'm having to perform a full backup each time....any ideas??

2. Also I'd like to back up to a DVD or Blu Ray disc but these options don't appear as an option when I go through the backup wizard. I've got an apple external CD drive and a pioneer bdr xd05.

Thanks for your help

Neale

This topic has been closed for replies.

1 reply

Adobe Employee
December 17, 2018

Hi

1. Tried to perform an incremental backup to external hard drive after doing the first full back up but when I check incremental backup the save file tab is greyed out so I'm having to perform a full backup each time....any ideas??

Ensure that you have selected the backup path options fields in the dialog, after which the Save option enables. Refer to this help guide for steps:Back up or restore catalogs in Elements Organizer 15 and earlier versions

2. Also I'd like to back up to a DVD or Blu Ray disc but these options don't appear as an option when I go through the backup wizard. I've got an apple external CD drive and a pioneer bdr xd05.

Backing up catalog to CD/DVD is not supported in Organizer. You can use other external drives like pen drive, network drives, hard disk etc. to save back up to them.

Thanks.

NealeW
NealeWAuthor
Participating Frequently
December 19, 2018

Hi arshla

Thanks for replying.

It‘s a shame Organiser doesn’t support backing up to cd/dvd/br......the photoshop elements for digital photographers book said it did and that’s why I bought a Blu Ray drive!

I still can’t do an incremental backup because the ‘save backup’ tab isn’t active even though I’ve highlighted the external hard drive in the ‘select destination drive’ and this then self populates the ‘backup path‘ box. Any ideas?

Thanks

Neale

Adobe Employee
December 21, 2018

Can you please provide the screenshot of this screen, where button isn't enabled?