Skip to main content
I
IAN JULIAN
Inspiring
November 8, 2021
Answered

HEIC Format

  • November 8, 2021
  • 3 replies
  • 2453 views

I have a new iPhone and have taken some important photos for a magzine this week.  Normally, I import my phone pictures onto my laptop, and then into Organizer but these pictures are HEIC, which I was unaware of.  They will not import into Organizer, and I cannot even see them on the PC.  I think I have changed the phone for future pictures being jpegs, but how can I change these 300 pictures already taken from HEIC into jpegs, or get them inot Organizer.  Many thanks

This topic has been closed for replies.
Correct answer Greg_S.

In order to display .heic images on your Windows computer, you have to install the free HEIF Image Extensions which you can get from the Microsoft Store:

Alternatively, if you have not deleted the files from your iPhone, you can change the settings on your iPhone and import the files again as jpegs.  To do this, go to your phone's Settings.  Go to the Photos app settings.  At the very bottom, there should be a setting for Transfer to Mac or PC.  You probably have it set to Keep Originals.  Change this to Automatic.

3 replies

J
Jeff25352691kv5x
Participant
July 22, 2022

Still does not delete HEIC files. 

I cannot believe this problem is still going on 2022-07  Unfortunately I have too much time already investes in Elements organizing my pics.  Does anybody know of any other organizer software that does work properly?

 

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
November 8, 2021

I forgot to add that you need to have Elements 2020 or later to import .heic photos to the Organizer.

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
November 8, 2021

In order to display .heic images on your Windows computer, you have to install the free HEIF Image Extensions which you can get from the Microsoft Store:

Alternatively, if you have not deleted the files from your iPhone, you can change the settings on your iPhone and import the files again as jpegs.  To do this, go to your phone's Settings.  Go to the Photos app settings.  At the very bottom, there should be a setting for Transfer to Mac or PC.  You probably have it set to Keep Originals.  Change this to Automatic.

    I
    IAN JULIANAuthor
    Inspiring
    November 11, 2021

    thank you for the answers

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices