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Snay
Snay
Participant
December 26, 2021
Answered

HELP! How to uninstall Elements 2022 from Adobe Support custom install?

  • December 26, 2021
  • 1 reply
  • 1703 views

I've been on two support calls with Adobe trying to troubleshoot the memory drain and glitches when using Elements 2022 (I upgraded from 2019). They're still working on it but one thing they did was uninstall and reinstall Elements in a custom location.

I just saw an update come in but I get an error message so now I'm trying to uninstall Elements altogether and then reinstall it. However, now get an error message for that, too using Add/Remove Programs in Windows. I've also searched my entire hard drive for the Uninstaller.exe file and it's not there.

 

Is there a different way to uninstall Elements 2022? This is really getting frustrating!

This topic has been closed for replies.
Correct answer Glenn 8675309

That location depicted in your image is where 32bit parts get stuffed-- really no reason to even bother with it. 

BEFORE YOU TRY TO UNINSTALL PLEASE LOG OUT OF THE PROGRAM FIRST- THEN UNINSTALL.


Go here, download the free version- use it to perform the unistall. 

https://www.ccleaner.com/ccleaner?ppc_code=c12&ppc=d&source=cpc&gclid=Cj0KCQiAwqCOBhCdARIsAEPyW9nU-QXg_EvVlydSZcWUZQa-aVP5KLoY-XnBoLIPdfAprQLJCX5OhuwaAsytEALw_wcB

1 reply

Glenn 8675309
Glenn 8675309Correct answer
Legend
December 27, 2021

That location depicted in your image is where 32bit parts get stuffed-- really no reason to even bother with it. 

BEFORE YOU TRY TO UNINSTALL PLEASE LOG OUT OF THE PROGRAM FIRST- THEN UNINSTALL.


Go here, download the free version- use it to perform the unistall. 

https://www.ccleaner.com/ccleaner?ppc_code=c12&ppc=d&source=cpc&gclid=Cj0KCQiAwqCOBhCdARIsAEPyW9nU-QXg_EvVlydSZcWUZQa-aVP5KLoY-XnBoLIPdfAprQLJCX5OhuwaAsytEALw_wcB

Snay
SnayAuthor
Participant
December 27, 2021

Thanks, I had another utility cleaning tool with an app uninstaller. Good news I was able to uninstall/reinstall Elements 2022. Bad news the update didn't fix the issues I'm having with using this new version. Regardless, thanks for the help!

Glenn 8675309
Glenn 8675309
Legend
December 27, 2021

I'm curious about something:   What's your OS?  If it isn't windows 10 that's your problem with PSE 2022.

ALSO: You would get that error if you went ahead and maully deleted the file- then went and tried the uninstall. 

 memory drain and glitches when using Elements 2022- whats that all about?   

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