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Participant
December 6, 2020
Question

Help. I uninstalled my Premiere Elements version 15 s/w after recent Windows 10 upgrade issues.

  • December 6, 2020
  • 2 replies
  • 165 views

I know..I made a big mistake, by not checking the Adobe site first to insure I could download my old application.  Last time I had an issue I just logged into my account and downloaded my s/w from the purchase record of my Adobe account.  But now there is nothing there.  I HAD version 15 of both Photoshop and Premiere Elements but neither is available  in my account now...

Does anyone know if I have any options to getting my s/w loaded on my PC again??  These are just apps I use occationally for fun.  Any help is appreciated.  Thank Glo

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2 replies

John Waller
Community Expert
Community Expert
December 7, 2020

>>>I HAD version 15 of both Photoshop and Premiere Elements but neither is available  in my account now...

 

Tip for the future: Try not to rely on software vendors giving you access to a download link for your software via your account. It's nice to have but there is no guarantee it will be there tomorrow. Adobe and others change their policies regularly so the link could easily disappear without warning. Always keep your own copy of the installer file, together with your serial number, saved in several locations (external hard drive, Dropbox etc).

Peru Bob
Community Expert
Community Expert
December 7, 2020