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schoolhouse07620
schoolhouse07620
Participant
December 30, 2016
Question

Help [Just installed PSE14 on Mac. Unable to launch]

  • December 30, 2016
  • 3 replies
  • 246 views

Just installed Adobe photoshop elements 14.  on Mac and cannot launch program.

Did I not install all parts?

    This topic has been closed for replies.

    3 replies

    A
    Community Manager
    Anwesha Dev ChaudharyCommunity Manager
    Community Manager
    January 10, 2017

    What error are you getting? Is it crashing on launch?

    Try keeping Cmd + Shift + Option keys pressed while launching Editor. You will get a dialog asking to Delete Photoshop Elements Settings file. Say Yes and then try launching Editor again.

    If this doesn't help, please attach the crash logs here for better understanding of the issue.

    Thanks,

    Anwesha

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    January 2, 2017

    Moving to Photoshop Elements​

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 30, 2016

    what do you see when clicking the executable in your applications folder?

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