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tpgettys
Inspiring
Jun 9, 2025 9:22 PM UTC
Question

Help not working in PSE 2024

In PSE 2024, when I click Help on the main menu, than any item in the dropdown list, I get a 404 error.  This has been confirmed by another user with PSE2024.  How can I fix this problem?

4 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Jun 12, 2025 6:58 PM UTC

@tpgettys, the problem should now be resolved.  Please confirm that it is now working for you.  Thanks.

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Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Jun 10, 2025 6:42 PM UTC

Adobe is looking into the problem.

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Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Jun 10, 2025 7:18 AM UTC

I have confirmed the problem.  It is usually a temporary server issue, but I shall let Adobe know about it.

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tpgettysAuthor
Inspiring
Jun 10, 2025 6:24 PM UTC

Thanks for doing that Greg.  It continues today, so it seems to be larger than intermittent. 

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