Help screens on Photoshop Elements 2024

Forum|Forum|2 days ago
February 24, 2026
4 replies
43 views

I just got a new computer with Windows 11. I loaded Photoshop Elements 2024 on it from the original discs, and it works fine. However, I cannot access the help screens now. I get a 404 error message. Can this be fixed? (Help screens worked fine on my old Windows 10 machine.)

99jon

Legend

Instead of the help menu, try this link in a web browser:

https://helpx.adobe.com/photoshop-elements/user-guide.html

Greg_S.

Community Expert

BTW, I have randomly looked at Elements 2022 and 2026 and they both point to the general support page which is not very helpful.

Greg_S.

Community Expert

@markp837, this should not be happening with Elements 2024. There is sometimes a temporary server issue. I shall report it to Adobe and I see no reason why it won’t be fixed.

Glenn 8675309

Legend

PSE2024 is no longer supported. 99.99% of users get their support from this group. I get the same 404 message which tells me those “help” pages no longer exist.

It won’t be fixed.

M

markp837Author

Participant

Thanks, Glenn. This is the answer that I was afraid of. Sigh.

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