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Matthew28898721uxcw
Participant
March 15, 2023
Question

Help with revoked keys from Dell

  • March 15, 2023
  • 2 replies
  • 245 views

I just bought a laptop from Dell and paid for Photo Shop and Premier Elements.  I used the activation key from Dell to get my license keys.  But fter downloading and installing the products it tells me my keys are revoked.

 

Nativagting support for this has been a nightmare.  Would be nice if I could open a ticket somewhere to get this fixed.

This topic has been closed for replies.

2 replies

Glenn 8675309
Glenn 8675309
Legend
March 15, 2023

was the laptop purchased from a local "mom and pop" type computer place?   

It doesn't look good at first look.   Read about in the 5 year old thread...

https://community.adobe.com/t5/download-install-discussions/the-serial-number-you-have-entered-has-been-revoked-this-product-cannot-be-licensed-please-contact/td-p/9084350

 

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 15, 2023

You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

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