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pssandler
Participant
April 14, 2021
Question

Hourglass appears in organizer after image is edited

  • April 14, 2021
  • 2 replies
  • 336 views

Plz help!

After I edit an image, save the file, close the edit screen, return to organizer, an hourglass appears instead of the recently edited image. If I double click on the image, it then does appaer a single image in the larger size. When I return to my catalog...the hourglass appears instaed of the image. 

 

ANY ideas??

Thanks for any help!

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Community Expert
April 14, 2021

It's not exactly clear what you are doing.  You refer to a single image in the larger size.  Are you resizing your image and running into the maximum size limitations of the Organizer?  If that is not the issue, please provide more details about what you are doing in the Editor, and also show us a screenshot of what you are seeing.

pssandler
pssandlerAuthor
Participant
April 14, 2021
I open up my organizer. Choose an image to edit. Edit the image. Save it
and close the file. Go back to organizer. The image is then just a square
overplayed with an hourglass. If I double click omit the image does display
on a new screen. When I return to the organizer, it appears as I had
initially left it. A gray swuare with an overlapping hourglass.
Thanks so much for your help!
Paul
Adobe Employee
April 14, 2021

Hi,

 

Can you try right clicking the corrupted thumbnail and select 'Update thumbnail'?

 

Thanks!

pssandler
pssandlerAuthor
Participant
April 14, 2021
Tried right clicking
Then chose option to update thumbnail
Did nothing

Any other ideas?

Thanks!
Paul